FAQ

Ballice Virgin Hair has own factory and large stock. Your order will ship out within 24 hours in business day.
US: 3-4 business days by FedEx or Ups
Canada: 3-6 business days by FedEx or Ups
Europe: 4-5 business days by FedEx or Ups
Australian: 4-7 business days by FedEx or Ups
African: 5-8 business days by FedEx or Ups

We ship Monday through Saturday, excluding Sunday and holidays from our Xuchang, China warehouse. When placing your order, consider these factors when calculating your estimated delivery date.

Order Processing: Shipped out less than 24 hours after ordered.

US: 3-4 business days by FedEx or Ups
Canada: 3-6 business days by FedEx or Ups
Europe: 4-5 business days by FedEx or Ups
Australian: 4-7 business days by FedEx or Ups
African: 5-8 business days by FedEx or Ups

Yes. The hair can be returned or exchanged in 30 days. Please be noticed that the return items should not be used, colored.

Your refund will be issued once our oversea storehouse receives the goods with original state. We have set the storehouse in USA California

1.Seller will pay the return shipping fee if ship wrong type, ship wrong color, quality problem.

2.Buyer will pay the return shipping fee if change the type/color, dislike.

Confirmation Email
You will receive a confirmation email once your order has been processed to the email address provided at the time of checkout, which can take up to 24 hours.

Please be sure to double-check that our email didn't end up in your junk/spam or promotions folder. If you still aren't able to find it, please email us at info@ballicevirginhair.com or WhatsApp: +8615639281752 and we will be more than happy to help you.

Tracking Email
You will receive a second email once your order has been shipped, which will include your tracking number and a link to follow the journey of your package.

If you haven't received this email, please check your junk/spam or promotions folder to ensure it was not filtered there. If you aren't able to find it, please email us at info@ballicevirginhair.com.or WhatsApp: +8615639281752

Out for Delivery/Delivered Email Finally, once your order has been delivered, you will receive a delivery confirmation email.

Ballice Virgin Hair only carries best quality mink virgin hair, hair wave can hold the curl well, and with full cuticles. That means Ballice hair product are very durability. Customer gives us feedback like this: It can last over a year with proper care.

Yes, true length. Please measure the hair length while stretching. For example, if you buy a bundle body wave with 12 inches, the measurement will show you 13.5 inches. Every bundle length will be 1.5 inch longer

Ballice Hair only provide higher quality virgin human hair. you can perm and dye it if you want. To get the best results, you should first consult with a licensed cosmetologist. You should have your hair dyed or permed by a professional only.

Our Mink Hair Factory set up the oversea hair material purchase team, to make sure we can get the best mink hair source. For now, our hair source is from Indian and Burma.

Very good question, we provide the sample hair with money off for new customer to do hair testing. From the sample hair, you will know our shipping speed, hair quality…

We do not request the minimum order. your guys can order few bundles to test hair quality before buy bulk.

Ballice Virgin Hair is professional mink hair vendor and wholesale Brazilian hair vendor, hair factory is located at Xuchang, China, where is biggest hair manufacture zone in China. Welcome to visit our factory if you guys get chance.

Ballice Virgin hair is highly regarded in the hair industry because of its flexibility, durability, and texture. Ballice hair is naturally thick and lustrous, so it gives the best possible styling and installation options for extensions. The hair is also naturally dark, so it works great with most braiding and weaving applications for everyone. Ballice hair goes hand in hand with long lasting quality.